Shipping Rate
Standard shipping rate is $14.95.
Dispatch
TILELab Online processes and ships orders on weekdays (Monday through Friday, excluding public holidays). Orders submitted prior to 4pm Australia EDT will be packed and dispatched within 24 hours, excluding Friday, Saturday & Sunday and long weekends.
Orders are packed and dispatched within 24 hours and averagely take 1-3 business days to deliver (although longer during sales and peak periods), however SA, WA, TAS & some rural areas make take up to 10 business days. If the order is urgent, please contact us via tilelabproducts@gmail.com and we will send the fastest way possible to your location.
Method
We dispatch a majority of orders via the Australia Express Post service or a Courier company depending on the destination and size of order, most of these services require a signature on delivery, if no one is home during business hours we recommend providing your work address for delivery. Our Couriers will not deliver to PO Boxes and parcel lockers.
Restrictions
The TILELab Online Store sells and ships items within Australia only. The TILELab Online Store sells and ships products to end user customers only.